IcanioChatbot - Icanio Technology
IcanioChatbot
Platform Developed
Overview
The solution introduced a unified conversational AI interface for enterprise data access. By integrating with SQL/NoSQL databases for live queries and applying Retrieval-Augmented Generation (RAG) for documents, the platform delivers accurate, context-aware responses in real time. This empowered business users with faster insights, secure governed access, and a scalable self-serve experience — driving productivity and improved decision-making across the organization.
Problem
- Business users struggle to retrieve accurate information, relying heavily on technical teams — leading to delays, inefficiencies, and missed opportunities.
- There is a growing need for self-serve, conversational tools that empower users to access both structured and unstructured data instantly.
Solution
- LLM-Powered Chat Interface: A single, intelligent chatbot interface for accessing enterprise data using natural language.
- Live Access to Databases: Connects directly to SQL/NoSQL databases for real-time, structured data retrieval.
- RAG for Unstructured Content: Uses Retrieval-Augmented Generation to extract insights from documents like PDFs and emails.
- Context-Aware Natural Language Queries: Understands plain English questions and delivers accurate, conversational responses.
Key Business Outcomes
- Accelerated Workflows and Productivity: Empowers employees to make faster decisions by providing instant, contextual access to data — while reducing manual effort and reliance on other teams.
- Secure and Scalable Data Access: Democratizes enterprise data while ensuring governed, permission-aware access — empowering users safely without compromising data integrity or compliance.
- Improved Experience for Users and Customers: Delivers accurate, consistent responses through natural language, — enhancing satisfaction and service quality across the board.
Technology
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Office Locations
Address
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617.
#5056 Claymont,
DE 19703, United States.
#20-11 Tong Eng Building,
Singapore 069 533.
Centre
Margoschis Road, Nazareth,
Tamil Nadu 628617.
Centre
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Centre
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117
Sathankulam Road, Nazareth,Tuticorin,
Tamil Nadu 628617
#5056 Claymont,
DE 19703, United States.
#20-11 Tong Eng Building,
Singapore 069 533.
Centre
Margoschis Road, Nazareth,
Tamil Nadu 628617.
Centre
North Main Road, Tirunelveli,
Tamil Nadu - 627007
Centre
Zamin Pallavaram, Chennai,
Tamil Nadu - 600117